Job Reference Number: 109CL17 - Jul2024
Department: 109 - PREMIUM ADMINISTRATION STOP ORDERS
Industry: Insurance
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Job Description

We are looking for a customer orientated individual to join our Stop Orders team. Under the direction of the Head, you will be responsible for ensuring that all payments received from the institutions are processed accurately, correctly and in a timeous manner as per the schedules received. You will maintain Avbob’s books and to make sure that the policies are kept intact.

You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive package, which includes pension fund contributions and a medical aid allowance. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organization that values employee development and rewards excellent performance

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

• Ensure all policy applications are filed accurately, correctly and timeously.
• Reconciliation of monthly premiums received from the institutions.
• Processing of daily correspondence and discrepancy reports.
• Updating all details on policies and correspondence should be sent to the work desk.
• Checking and updating of schedules.
• Handling of telephonic queries.
• Providing statistics and assistance to the senior clerk.

Job Requirements

• You should be in possession of a Grade 12 certificate.
• At least 1 – 2 years relevant experience in the insurance industry.
• You should be computer literate (MS Office)
• Good customer service orientated. G
• Good communication and interpersonal skills.
• Accuracy and figure orientated (reconciliations).